There have been numerous complaints about phony roofing companies replacing and repairing roofs. When the roof starts to leak, customers hear various excuses from the fake roofers or find out they are no longer in business. They change company name and phone number frequently.
WHO ARE THEY?
• Marketing experts who create alluring websites with false addresses, temporary phone numbers, and unregistered company names. They prey on undocumented workers from Craigslist, offering them job leads for a fee and send these dangerous people to your home.
WHAT ARE THEIR SCHEMES?
• These paid marketers make-up pretend businesses & phony reviews with a surprisingly high amount of 5-star ratings on Google.
• Marketers use neighborhood names, ex. "katy Roofing" "Katy Roof Repair" "Katy Roofing Company" . This optimization will put them on the first page of Google.
• Fake roofing companies will underbid just to get the job.
• Do not get scammed by warranties. This is just a sales pitch.
• Unqualified roofers drive unmarked trucks.
WHAT TO DO?
FOLLOW THESE 3 SIMPLE STEPS BEFORE CONTACTING ANYONE TO DO BUSINESS WITH.
1. Google their phone number to research company history and verify information given. (*Be sure to uses proper spaces, ex. 555 555 5555)
2. Make sure the company name matches with the phone number shown.
3. Google the company name for alerts and BBB accreditation. Make sure they have been members with the BBB for at least 5 years. (*Be on the lookout for very recent memberships.) You can find the company's rating, complaints, and customer reviews at bbb.org.
To register a complaint regarding a phony roofing company, contact:
The Harris County District Attorney's Office Consumer Fraud Division
do NOT contact me with unsolicited services or offers