Medix is hiring for Patient Care Coordinators / call center representatives to work for one of our clients in the San Antonio, TX area.
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-At least 6 months experience in a health plan setting
-Knowledge of denials and claims
-Ability to work in a fast paced environment
-Strong verbal and written communication skills
-Providing data entry, filing, tracking time frames and status of case files and mailing letters to patients and providers
Monitors system approval queues and prints member letters, ensuring that all approvals are printed and mailed by end of business day.
-Prepares envelopes and letters for mailing according the UM policy.
-Receives appeal requests from health plans and/ or QIO, logs requests, researches and provides requested information.
-Works with claims department to redirect claims related appeal requests.
-Generates reports for analysis by department using the data entry system.
Please submit your resume and contact information for consideration